Privacy Policy

By-Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our telehealth services. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We may collect and process the following types of personal information about you:

• Personal Identification Information: Name, address, date of birth, email address, phone number, and other similar information.
• Medical Information: Health records, medical history, treatment plans, and any other health-related information you provide.
• Payment Information: Credit card details, billing address, and other financial information required for processing payments.
• Usage Data: Information about your interactions with our site, including IP address, browser type, access times, and pages viewed.

2. How We Use Your Information

We may use the information collected in the following ways:

• To Provide Services: Process your registration, deliver telehealth services, and manage your treatment and care.
• To Communicate with You: Send updates, respond to inquiries, and provide customer service.
• To Process Payments: Handle billing and payments for telehealth services.
• For Security: Maintain the safety and security of our website and prevent unauthorized access.
• To Improve Our Services: Analyze data for site management and improvement of services.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose information in the following circumstances:

• Healthcare Providers: We may share medical information with healthcare providers to facilitate your treatment.
• Service Providers: Third-party vendors that assist us in providing services, including payment processors and cloud storage providers.
• Legal Requirements: If required by law or in response to a valid legal process (e.g., subpoena), or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, sale, or transfer of assets, your information may be transferred as part of the business.

4. Data Security

We implement appropriate security measures to protect your personal and health information. While we strive to use commercially acceptable means to protect your information, no transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Retention of Your Information

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws, including:

• Access: The right to request a copy of the information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to certain legal restrictions.
• Objection: The right to object to the processing of your data in certain circumstances.

To exercise these rights, please contact us at [Contact Information].

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us, and we will promptly delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

By-Care
[Email Address]
[Physical Address]
[Phone Number]